How to extend your service operations to sales, marketing, and beyond.
Field Service is known for break-fix scenarios, but it is so much more than that. In a world where the human touch is more important than ever, it is designed to deliver stellar in-person service in any industry. 86% of customers say a personal connection with customer service – from the contact center to the field – makes them continue doing business with you. With the right technology, channels, and data you are able to scale this human touch and make every experience seamless.
Appsolutely, Rootstock (presented by Balanced Force), Bluehike, and Salesforce have joined forces to bring together experts across industries around the topic of service transformation. Join us on October 13 and discover how the most complete and connected service platform from Salesforce drives value on business operations, extending to sales, marketing, and beyond.
In a packed half-day, you will hear the latest trends on field service, learn from successful local trailblazers Handsfree and Brinks on their digitisation journey, and connect with peers and service experts in an informal setting.
Programme
Don’t miss out and register today! Spots are limited.
| Welcome | And lunch |
| BlueHike | Latest trends in field service |
| Rootstock ERP | Digital transformation at Handsfree supported with Rootstock Cloud ERP and Salesforce Field Service |
| Appsolutely | Brinks keeps a competitive edge in a challenging market |
| Salesforce | The Future of Field Service with Salesforce by Michael Kuebel |
| Reception | And networking |
